Sunday, March 11, 2007

3 On Your Side: Car Problems

3 On Your Side: Car Problems

Image

Jim Donovan
Reporting

(CBS 3) PHILADELPHIA Are you having problems with your car?

Maybe you think it's a lemon, or you keep getting it repaired with no end in sight.

Well, 3-on your side's Jim Donovan has you covered.

We hear car complaints all the time, and often we notice a pattern. Some makes and models are complained about more often than others.

But there is a list that could help you the next time you're in the market for a car. When it comes to automotive complaints some cars do better than others.

That's where the center for Auto Safety's Complaint Index comes in.

"The list is a ratio, the number of complaints made for a thousand vehicles sold. So if you have a lot of vehicles sold and a lot of complaints then perhaps it will be on the list. But if you have a lot of vehicles sold and very few complaints that car may not be on the list," explains attorney Craig Kimmel.

These vehicles have the highest number of complaints based on the numbers of cars sold:

1) Dodge Magnum
2) Ford GT
3) Suzuki Verona
4) Pontiac GTO
5) Land Rover LR3
6) Chrysler 300
7) Buick Terraza
8) Nissan Armada
9) Nissan Quest
10) Toyota Prius

Kimmel says use the list as a tool, along with other research, but not as your only research.

"Does it verify the existence of a problem? No. Does it tell you whether the problem was fixed at a later date? No. Does it tell you whether the new model of that car will have the problem? No. But it is a guide. Because often you don't want to buy a car that you know has problems or a history of other people complaining," explains Kimmel.

It's just another tool to make an educated purchase.

3 On Your Side: Car Problems

Image

Jim Donovan
Reporting

(CBS 3) PHILADELPHIA Are you having problems with your car?

Maybe you think it's a lemon, or you keep getting it repaired with no end in sight.

Well, 3-on your side's Jim Donovan has you covered.

We hear car complaints all the time, and often we notice a pattern. Some makes and models are complained about more often than others.

But there is a list that could help you the next time you're in the market for a car. When it comes to automotive complaints some cars do better than others.

That's where the center for Auto Safety's Complaint Index comes in.

"The list is a ratio, the number of complaints made for a thousand vehicles sold. So if you have a lot of vehicles sold and a lot of complaints then perhaps it will be on the list. But if you have a lot of vehicles sold and very few complaints that car may not be on the list," explains attorney Craig Kimmel.

These vehicles have the highest number of complaints based on the numbers of cars sold:

1) Dodge Magnum
2) Ford GT
3) Suzuki Verona
4) Pontiac GTO
5) Land Rover LR3
6) Chrysler 300
7) Buick Terraza
8) Nissan Armada
9) Nissan Quest
10) Toyota Prius

Kimmel says use the list as a tool, along with other research, but not as your only research.

"Does it verify the existence of a problem? No. Does it tell you whether the problem was fixed at a later date? No. Does it tell you whether the new model of that car will have the problem? No. But it is a guide. Because often you don't want to buy a car that you know has problems or a history of other people complaining," explains Kimmel.

It's just another tool to make an educated purchase.

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